Moredon Road, Swindon, SN2 2JG

    Telephone: 01793 342 000
    Out of hours: 111

    Telephone Advice, Enquires & Consultations

    Telephone Advice & Enquires

    Telephone Advice may include queries about a prescription, a test result, a hospital appointment, a referral, a form that needs to be completed or advice about a minor ailment.

    The telephone lines are busy in the early morning, so please telephone through your enquiries other than requests for appointments, at the times below:

    Enquiry

    Time

    General enquiries

    after 2.00pm

    Blood test or X ray results

    2.00pm - 5.00pm

    Telephone Consultations with your Doctor

    If you only need advice from the doctor or nurse you can book a telephone consultation by calling the Surgery. The doctor will discuss your problem at an allotted time. Please make sure you give the correct phone number to the receptionist.

    If you do not answer your phone when rung for a phone appointment the doctor will try once more when they have time later that day. if you do not answer the phone a second time you will have to arrange another appointment.

    Telephone appointments are only available during surgery hours.

    Advice is also available from the NHS 111 service by calling 111 from your landline or mobile phone.