NHS Great Western Hospitals logo (when clicked opens the NHS Great Western Hospitals website in a new browser window)

Data Protection, Privacy and Confidentiality

Fair Processing and Data Privacy Policy for Patients

As you may be aware, the law governing data protection changed on 25 May 2018. In a digitally led, modern world the previous legislation surrounding data protection had become outdated and the UK “General Data Protection Regulation” (GDPR) is in place to give you more clarity and better protection in respect of how and why your data is being used.

Fair Processing and Data Privacy Policy for Patients

Top of Page

Population Health Management

Population Health Management (or PHM for short) is aimed at improving the health of an entire population. It is being implemented across the NHS and this Practice is taking part in a project extending across Bath, Northeast Somerset, Swindon and Wiltshire.

Privacy Notice for Population Health Management

Top of Page

Freedom of Information Act

The Freedom for Information Act 2000 gives the public the right to know how public services are run and how much they cost. From January 2005 General Practices must respond to requests about information it holds. However requests will have to satisfy a number of conditions. For further information please contact our Practice Manager.

Top of Page

NHS Summary Care Records

As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out).

If you wish to opt out download and complete the opt out form and return to the Practice (see below).

Information Website

Summary Care Records on the NHS Digital website.

Information Leaflets and Opt Out Form

Top of Page

Transferring Your Electronic Health Record

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

Transferring Your Electronic Health Record Information Leaflet.

Top of Page


We use eConsult to assist us in delivering healthcare services to our patients that register to use eConsult. When you register to use eConsult, you give your explicit consent (permission) for eConsult to collect and use your personal information for the services provided by eConsult.

eConsult may share your personal data with us if you submit blood pressure readings, require an appointment, fit note or test results.

Full details about how eConsult will process your personal information can be found on their privacy notice here:

eConsult Privacy Policy