Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor. Patients getting repeat prescriptions need to see a doctor to review their medication at least once a year or as determined by the review date on the repeat prescription.

Other Ways to Order Your Prescriptions

1. By Phone:
   Telephone 01793 683 755. This will connect you to the POD (Prescription Ordering Direct) Team who will deal with your request on behalf of the Surgery.
2. Email:
   For less urgent repeat prescriptions please email: bswccg.podemergency@nhs.net
   You will need to provide the name of your GP practice, your name, your date of birth, medicines required and the name/location of your usual pharmacy.  Your prescription will be ready for collection after one week.
3. Pharmacy:
   Arrange with a local pharmacy to request and collect your prescription.

We do not take prescription requests over the phone or fax because errors are easily made with this method. 

Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.

Please request repeat prescriptions well in advance of public holidays, etc.

Useful Information

Each drug has two names, the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.